Privacy Policy

This Privacy Policy explains how Bahawalpur Bicycle Repair handles personal data when you use our website or contact us about bicycle servicing and repairs.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to certain processing or ask us to limit use in appropriate circumstances.

Available rights may depend on the nature of the data and the reason it is processed.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request and respond within a reasonable period, taking into account any legal exceptions or records we must keep.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period needed to manage inquiries, complete repairs, maintain service records, handle payment and accounting matters, and meet legal or operational requirements. When data is no longer needed, we delete it or anonymize it where appropriate.

Records are kept only for as long as they are needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we may provide a notice through the website or by another reasonable method.

We may revise this policy when our practices, website features, or legal obligations change.
Contact Information

Contact Information

Privacy email
Privacy phone
+92 333 6354003
Mailing address
2, 5, Bahawalpur, 63100, PK
Privacy contact
Data category

Data We Collect

We may collect name, contact details, bicycle and service information, appointment details, inspection notes, quote approvals, payment-related records, and communications sent through our website, by phone, email, contact form, or in person. Where needed for service delivery, we also process information about the bicycle's condition, requested repairs, and collection summary.

The data we collect depends on the service inquiry, booking, intake, and workshop visit.
Collection source

How We Collect Data

We receive personal data when you make a service inquiry, book an appointment, bring in a bicycle for intake, approve work, make payment, or communicate with us. We may also generate records during inspection, repair, quality check, and service summary steps, including notes about the work performed and the status of the bicycle.

Most information comes directly from the customer or from workshop handling of the bicycle.
Cookie types

Cookie Types

Cookies may include session cookies that help the site work during a visit, preference cookies that remember basic settings, and limited analytics or performance cookies that help us understand site use. We do not rely on cookies to collect more information than is needed for website operation and service administration.

We use only standard website cookies and similar tools needed for operation and basic analytics.
User controls

Cookie Controls

You can usually control cookies through your browser settings and, where available, by clearing stored site data. If cookies are blocked or removed, parts of the website may not remember preferences or may not function as intended.

Browser settings may limit non-essential cookies, but some site functions may be affected.
Processing Purpose

How We Use Data

We use personal data to respond to inquiries, schedule and manage appointments, receive bicycles for intake, inspect and repair bicycles, prepare quotes, record approvals, complete quality checks, provide collection summaries, process payments, maintain business records, operate the website, and address legal or security matters. We may also use limited technical data to keep the site functioning and to understand basic usage patterns.

Processing is limited to workshop administration and related website functions.
Data Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, record keeping, payment processing, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed for their role.